Select a Plan To Proceed

Technology Manager Bronze
Monitor your internet speeds and uptime, let us connect to your system for troubleshooting.
/ 1 month
 Monitor your connection to your Internet Service Provider, like Comcast or AT&T, and notify you of any outages that may effect you.

 Run twice daily internet speed tests to ensure you’re being provided with the speeds you paid for. Don’t let your Internet Service Provide short you on valuable internet speed.

 Yearly report of Internet Uptime and Average Yearly Speeds.

 Monitoring equipment and plan transferrable to new home or business owner.

Ability for technicians to remotely connect to system and troubleshoot or fix problems without dispatching a truck (Troubleshooting is not covered and will be billed at standard hourly rate)
Technology Manager Silver
Everything from Bronze plus us monitoring your equipment and our Smartphone App giving you Parental Controls
/ 1 month
 Everything from Bronze Plan

 Smartphone App (iOS and Android) with Parental Controls for your network, ability to get notified when new devices connect to your network, and one-touch link to our

 Network Equipment Monitoring: Ensure your local area network (router, switches, and WiFi) remain up and running with remote monitoring and troubleshooting of your 4th utility: your internet.

 Ability for technicians to remotely connect to system and troubleshoot or fix problems without dispatching a truck (Troubleshooting is not covered and will be billed at standard hourly rate)
Gold Member
Technology Manager Gold
Guaranteed response times, 50% off service calls, yearly checkups, and remote monitoring.
/ 1 month
 Everything from Bronze and Silver plan

 Secure remote access to select devices within your network, enabling our ability to remotely change settings and correct many issues without a service call.

 Annual On-Site Inspection of your electronics, including a WiFi signal strength test ensuring you have proper coverage and speeds.

 Professional glass television screen cleaning and dusting of your sensitive electronics, prolonging the life of your equipment.

 Extended Device Monitoring (Sonos, Roku, Sony TV, Apple TV, etc) allowing us to notify you of issues and remotely connect to many of these devices, correcting problems before you even notice them.

 Over the phone troubleshooting, technology consulting, and purchasing advice (limit 2 hours/mo)

Priority Service Calls within 48 hours.
50% off price of on-site service calls
Platinum Technology Manager
Advanced replacements, guaranteed expedited service, free service calls, remote troubleshooting and free advising
/ 1 month
 Everything from Bronze, Silver, and Gold plans

 Remote network hardware (router, switches, WiFi) firmware upgrades. Keep your network hardware up-to-date, ensuring maximum resistance to viruses and hacking, helping you ensure the security of your network and data.

 Facilitation of the repair or replacement of any electronics that were installed by Buchan Consulting LLC. Never wait on the phone with tech support again, don’t worry about shipping back your broken electronics, and don’t worry about installing the replacement. We’ll do it for you.

 10% discount of MSRP on any product replacement/repairs

 Up to 2 new items programmed into control system per year (URC, Elan, & Harmony). Add game systems, DVD players, and more without worrying about paying to have your remotes reprogrammed.

Priority on-site support, ensuring your problems are addressed within 36 hours.
Includes 2 hours on-site service per month
Advanced replacement on in-warranty network equipment sold by Buchan Consulting LLC
Business Remote Support
/ 1 month
  • Monitor network connection
  • Secure remote access to network and devices within the network for troubleshooting
  • Over the phone troubleshooting and support for your network (2 hours per month)
  • 10% discount off MSRP of replacement parts for equipment that was originally installed by Buchan Consulting LLC
  • Advanced replacement of in-warranty network equipment originally installed by Buchan Consulting LLC
  • Priority support with an on-site service window within 24 hours
  • Remote netork firmweare upgrades to improve security on your network
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  • A hearty welcome to our latest major commercial client.... the new restaurant and lounge will be a social club and a place to dance, eat, and sing karaoke. Thanks to ELAN Home Systems for providing the control of a huge JBL speaker system run by...…

    Buchan ConsultingLLC


Business Hours

Monday-Friday: 9am to 6pm
Saturday: 10am to 4pm
Sunday: Closed

Emergency Support: 24/7

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