Technology Manager Plans

Buchan Consulting LLC stands behinds our installs. With 5-star ratings on Angie’s List, Yelp, Google, Houzz, and more, we take pride in maintaining the highest levels of customer satisfaction. This is the reason customers choose us.

All technology requires some degree of maintenance to continue functioning as intended. Buchan Consulting LLC offers a complimentary 180 day period of support after we’ve delivered and installed your product. This period includes unlimited tech support to ensure your system is set up and running the way you want. After this period is over, customers have the option of joining our service program. Then you can sit back and relax…. You’re covered.

Technology Manager Bronze

Technology Manager Bronze
    Monitor your connection to your Internet Service Provider, like Comcast or AT&T, and notify you of any outages that may effect you.
    Run twice daily internet speed tests to ensure you’re being provided with the speeds you paid for. Don’t let your Internet Service Provide short you on valuable internet speed.
    Yearly report of Internet Uptime and Average Yearly Speeds.
    Monitoring equipment and plan transferrable to new home or business owner.

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Technology Manager Silver

Technology Manager Silver
    Monitor your connection to your Internet Service Provider, like Comcast or AT&T, and notify you of any outages that may effect you.
    Run twice daily internet speed tests to ensure you’re being provided with the speeds you paid for. Don’t let your Internet Service Provide short you on valuable internet speed.
    Yearly report of Internet Uptime and Average Yearly Speeds.
    Monitoring equipment and plan transferrable to new home or business owner.
    Smartphone App (iOS and Android) with Parental Controls for your network, ability to get notified when new devices connect to your network, and one-touch link to our
    Network Equipment Monitoring: Ensure your local area network (router, switches, and WiFi) remain up and running with remote monitoring and troubleshooting of your 4th utility: your internet.

Become a Member

Technology Manager Gold

Technology Manager Gold
    Monitor your connection to your Internet Service Provider, like Comcast or AT&T, and notify you of any outages that may effect you.
    Run twice daily internet speed tests to ensure you’re being provided with the speeds you paid for. Don’t let your Internet Service Provide short you on valuable internet speed.
    Yearly report of Internet Uptime and Average Yearly Speeds.
    Monitoring equipment and plan transferrable to new home or business owner.
    Smartphone App (iOS and Android) with Parental Controls for your network, ability to get notified when new devices connect to your network, and one-touch link to our
    Network Equipment Monitoring: Ensure your local area network (router, switches, and WiFi) remain up and running with remote monitoring and troubleshooting of your 4th utility: your internet.
    Secure remote access to select devices within your network, enabling our ability to remotely change settings and correct many issues without a service call.
    Annual On-Site Inspection of your electronics, including a WiFi signal strength test ensuring you have proper coverage and speeds.
    Professional glass television screen cleaning and dusting of your sensitive electronics, prolonging the life of your equipment.
    Extended Device Monitoring (Sonos, Roku, Sony TV, Apple TV, etc) allowing us to notify you of issues and remotely connect to many of these devices, correcting problems before you even notice them.
    Over the phone technology consulting, advice, and troubleshooting (limit 2 hours/mo)
    Priority Service Calls within 48 hours.
    50% off price of on-site service calls
    Advanced replacement on in-warranty network equipment sold by Buchan Consulting LLC

Become a Member

Technology Manager Platinum

Technology Manager Platinum
    Monitor your connection to your Internet Service Provider, like Comcast or AT&T, and notify you of any outages that may effect you.
    Run twice daily internet speed tests to ensure you’re being provided with the speeds you paid for. Don’t let your Internet Service Provide short you on valuable internet speed.
    Yearly report of Internet Uptime and Average Yearly Speeds.
    Monitoring equipment and plan transferrable to new home or business owner.
    Smartphone App (iOS and Android) with Parental Controls for your network, ability to get notified when new devices connect to your network, and one-touch link to our
    Network Equipment Monitoring: Ensure your local area network (router, switches, and WiFi) remain up and running with remote monitoring and troubleshooting of your 4th utility: your internet.
    Secure remote access to select devices within your network, enabling our ability to remotely change settings and correct many issues without a service call.
    Annual On-Site Inspection of your electronics, including a WiFi signal strength test ensuring you have proper coverage and speeds.
    Professional glass television screen cleaning and dusting of your sensitive electronics, prolonging the life of your equipment.
    Extended Device Monitoring (Sonos, Roku, Sony TV, Apple TV, etc) allowing us to notify you of issues and remotely connect to many of these devices, correcting problems before you even notice them.
    Over the phone technology consulting, advice, and troubleshooting (limit 2 hours/mo)
    Priority on-site support, ensuring your problems are addressed within 36 hours.
    Remote network hardware (router, switches, WiFi) firmware upgrades. Keep your network hardware up-to-date, ensuring maximum resistance to viruses and hacking, helping you ensure the security of your network and data.
    Facilitation of the repair or replacement of any electronics that were installed by Buchan Consulting LLC. Never wait on the phone with tech support again, don’t worry about shipping back your broken electronics, and don’t worry about installing the replacement. We’ll do it for you.
    10% discount of MSRP on any product replacement/repairs
    Up to 2 new items programmed into control system per year (URC, Elan, & Harmony). Add game systems, DVD players, and more without worrying about paying to have your remotes reprogrammed.
    Over the phone technology consulting, advice, and troubleshooting (limit 2 hours/mo)
    Includes 2 hours on-site service per month
    Advanced replacement on in-warranty network equipment sold by Buchan Consulting LLC

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Business Hours

Monday-Friday: 9am to 6pm
Saturday: 10am to 4pm
Sunday: Closed

Emergency Support: 24/7

Support is online

Our Locations


  • Buchan Consulting LLC Location Mount Prospect
    Mount Prospect, IL
    605 S. Louis Street 
    847-440-4776