How an aging Home Integration system and a close business relationship spells success in one of Chicago’s most luxurious high rise condos
Chicago, IL - The Residences at Water Tower Place, a 40-story luxury condominium on Chicago’s Magnificent Mile is well known for its unspoiled views of Lake Michigan and neighboring Navy Pier. The Residences at Chicago’s historic Watertower Place are strewn with technology installed by a plethora of Custom Integration (CI) professionals. Unfortunately, some of these systems are dated and not user-friendly. In June of 2018 Buchan Consulting LLC, a CEDIA and HTA Certified custom integration company, was contacted by one of their partner companies and alerted to a potential issue with an aging RTI automation system.